Subject Matter Difficulty Colour Codes

program-outline-dot-greenIntroductory Presentation

program-outline-dot-blueIntermediate Presentation

program-outline-dot-orangeAdvanced Presentation

Timestamp Colour Codes

00:00 – 00:00

Speaker Address / Workshop / Meet the Speaker

00:00 – 00:00

Break / Social Activity

00:00 – 00:00

Keynote Address / All Welcome

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM - Introduction and Welcome

08:10 – 08:30

Introduction and Welcome by Liezl Smith CPIM, CIRM, CSCP, SAPICS President followed by a representative from Principal Sponsor, MTN Business

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM - New Competitive Frontiers for South African Business

08:30 – 09:30

Prof Nick Binedell, Director, Gordon Institute of Business Science, South Africa

The opportunities and challenges facing individual business leaders, the challenge for companies to develop an effective strategy and the environment in which they operate are currently undergoing a very significant strategic change. This talk will explore at the personal, organizational and country level, many of the dynamics that are reshaping the landscape of business which has direct implications for the business strategy and those who lead it. The shift of economic growth from the North West to the South East, the rise of the internet economy, competitiveness of dynamic companies and countries, and the challenge to business about its relevance, the pressure of the sustainable development agenda, are all powerful forces reshaping the landscape of the world we work and live in. The session will give an overview of these change processes and their relevance to South Africa.

EXPERT KNOWLEDGE : KEYNOTE

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM NORTH - Outcome-Driven Supply Chains: Towards a New Paradigm of Supply Chain Management

09:30 – 10:30

Dr Steven Melnyk, CPIM, Professor of Operations and Supply Chain Management, Michigan State University, USA

Supply Chain Management is changing from strategically decoupled/price-driven to strategically coupled/value driven. This change is forcing managers to rethink how they design and manage supply chains. This presentation introduces six “pure” outcomes that supply chains can deliver: “efficiency” (a combination of cost, delivery and quality), responsiveness, sustainability, security, resilience, and innovation. In practice, effective supply chains are often hybrids that reflect various combinations of these six “pure” designs. The presentation will explore these outcomes, their impact on supply chain design, present guidelines for judging when various types of supply chain outcomes should be mixed and, as importantly, when they should not be.

Meet the Speaker Session : Monday : 11:00 – 11:50 in the Lynx Room

PLAN : ACADEMIC : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE: PILANESBERG B - Exponential Population Growth + Finite Resource = Economic Boom or Bust for Producers & Distributors in Africa and Asia?

09:30 – 10:30

Dr Alan Barnard, CEO, Goldratt Research Labs, South Africa

Despite the recent economic crisis and recession that severely impacted producers and distributors, the population of the world has continued to grow. There is great optimism and fears about the full impact of the urban populations in especially African cities tripling over the next 40 years, adding not only to the demand for raw materials, food and consumer goods, but also to the demand on already strained scarce and finite resources such as basic services, land, energy and affordable food. This paper will show the latest research through local and international case studies on the full impact and offer practical solutions to producers, distributors and government departments.

SOURCE : CONSULTANT : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE: PILANESBERG A - SUPPLY CHAIN COUNCIL TRACK - Using SCOR to Develop and Sustain Babcocks Supply Chain Capability

09:30 – 10:30

Andy Chapell, Head of Supply Chain Capability – Marine and Technology Division, Babcock International Group, United Kingdom

Babcock International Group Plc is a major UK-based engineering support services company focused primarily on the heavily regulated public sector. It is one year into a 15-year arrangement with the UK Ministry of Defence to deliver availability of the Royal Navy’s ships and nuclear submarines. Underpinning this is a significant transformation programme. In 2009, as part of this programme, Babcock conducted a detailed diagnostic of its supply chain management capability in order to understand its ability to support future business requirements. A team was pulled together from subject matter experts across the enterprise, and the Supply Chain Operations Reference model (SCOR) was selected as the basis for the diagnostic analysis. This presentation and accompanying paper gives an insight into the diagnostic process and highlights, from a practitioner’s perspective, the key successes and challenges of a SCOR deployment.

Meet the Speaker Session : Monday : 11:00 – 11:50 in the Kudu Room

PLAN / DELIVER / RETURN : PRACTITIONER : CASE STUDY

MONDAY 27th June 2011

BREAK

10:30 – 11:00

Tea and Coffee in the Exhibition Area (SUPERBOWL) – network with peers, meet the exhibitors, enter competitions and learn!

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM NORTH - The futuregrowth is now... A success story in an MRP environment

11:00 – 11:50

Olajide Adetunji, West Africa Demand Manager, Procter & Gamble Nigeria Ltd, Nigeria

How do you move an organization from lack-lustre performance to acceptable and sustainable performance within the same operating environment? This story is about how this happened in an MRP organization. You will learn how the organisation recognised the perceived operating strategy the people work with and how it was turned around to get the desired result. The ultimate aim is to inspire attendees to give the same focus to the people who execute your organisation’s SCM processes as you do your Kanbans, take- time, lead-time, planning time fences, Bill-of-materials and other SCM terms that give us bragging rights as SCM professionals.

Meet the Speaker Session : Monday : 12:00 – 12:50 in the Lynx Room

SOURCE : PRACTITIONER : CASE STUDY

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM SOUTH - Vision to Value

11:00 – 11:50

Robin Moore, Managing Director, Nampak Flexible, and Grant Page, Supply Chain and Operations Director, Nampak Flexible, South Africa

A story of consolidation of businesses and business improvement through supply chain optimisation. This is a real life case study of the business turnaround of Nampak Flexible. Nampak Flexible is a supplier of flexible packaging material for the FMCG manufacturing industry, with a long and complex supply chain. Five years ago, it became obvious that the business would not survive the pressures of cheap imports without re-inventing itself. To this end, the business leadership implemented and drove six key strategic initiatives consistently for the next few years. The case study details the journey, shows the inter relationship of the initiatives and provides evidence of real business improvement.

SOURCE / MAKE : PRACTITIONER: CASE STUDY

MONDAY 27th June 2011

VENUE: PILANESBERG B - Precisely Wrong or Mostly Right? The impact of chasing the perfect Supply Chain Plan

11:00 – 11:50

Rudi van Schoor, Program Manager – IMARA, South African Breweries, South Africa and Clinton Houston, Executive Lead -Strategy and Innovation, Deloitte Consulting, South Africa

During this presentation the presenters will share their learnings and experiences gained from the design and implementation of a full suite of supply chain planning applications, from demand planning through production and distribution planning, to scheduling and execution. The following will be covered: Business buy-in including the right people at the right time, matching of business expectations to technical limits. The impact on the quest to finding the perfect plan, in terms of stability, people resourcing, organisational design, system performance, is it realistic, is it sustainable? Selecting the right supply chain planning applications to answer the right questions. Precisely wrong vs. almost right. And more.

SOURCE : PRACTITIONER / CONSULTANT: EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE: PILANESBERG A - SUPPLY CHAIN COUNCIL TRACK - Supply Chain challenges in Manufacturing – a semiconductor industry example

11:00 – 11:50

Hans Ehm, Head of Supply Chain Innovations, Infineon Technologies AG, Germany

Global supply chain operational excellence is a competitive advantage for customer oriented high-tech and semiconductor companies. Besides being agile, adaptable and aligned to master the volatile market sustainability is a key challenge. Successful examples to manage those challenges are shown: Processes and global internal and academic education based on SCC SCOR Model, Mathematical Tips based on OR methods and best practice in Master Data Management and integration of best of breed IT Tools. An outlook on hot topics like end-to-end approaches for sustainability, serious games and emotional intelligence trainings will be shown from this several award winning supply chain organisation.

Meet the Speaker Session : Monday 12:00 – 12:50 in the Kudu Room

PLAN / MAKE / ENABLE : PRACTITIONER : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE : ELAND ROOM - Increase Empowerment to boost competitiveness - Improving Performance with SGTs at Intelbras

11:00 – 11:50

Daniel Druwe-Araujo CPIM, Managing Director, T2People - Transformation Through People, Brazil

By the end of 2009 Intelbras was experiencing long product development cycles, delays and a disconnection between the portfolio of products and the market needs. It decided to reorganize its Product Development function and convert it to Self Guided Teams, assuming responsibility for the business results of each product family. This presentation will review the business reasons for this implementation, the challenges, solutions and results that Intelbras has so far experienced, and how this is significantly contributing to Intelbras' competitiveness.

NB Space is limited in this venue

Meet the Speaker Session : Tuesday 08:30 – 09:20 in the Eagle Room

MAKE : CONSULTANT : CASE STUDY

MONDAY 27th June 2011

VENUE : LYNX ROOM - Meet the speaker: Dr Steven Melnyk

11:00 – 11:50

Dr Steven Melnyk, CPIM who is Professor of Operations and Supply Chain Management at Michigan State University, USA

An exceptional opportunity is available to meet with speaker. This session is an informal yet extremely valuable opportunity to spend time with this subject matter expert and discuss elements from his earlier presentation.

N.B. Space is limited and available on a first come, first served basis at all meet the international speaker sessions.

MONDAY 27th June 2011

VENUE : KUDU ROOM - Meet the speaker: Andy Chapell

11:00 – 11:50

Andy Chapell, CPIM Head of Supply Chain Capability – Marine and Technology Division, Babcock International Group, United Kingdom

An exceptional opportunity is available to meet with speaker. This session is an informal yet extremely valuable opportunity to spend time with this subject matter expert and discuss elements from his earlier presentation.

N.B. Space is limited and available on a first come, first served basis at all meet the international speaker sessions.

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM NORTH - Are you running your ERP System or is it running you?

12:00 – 12:50

Alan Milliken CFPIM, CSCP, Business Process Education Manager, BASF Corporation, USA

BASF, the world’s leading chemical company, has been on the ERP (SAP) journey since the early 1990s. This presentation will share the answers they have developed through hands-on learning and their efforts to continually improve supply chain processes. As the ERP evolution continues and firms look for ways to leverage the software in gaining a competitive advantage, many opportunities arise. Key decisions have to be made. Ultimately, the ERP system should contribute to better bottom-line results including improved service, reduced costs, and lower inventories. It is however the “enabler” in the trilogy of operations excellence (People-Process-Technology) and not the primary objective. Applying state-of-the-art planning & execution technology in an environment of poor processes and unprepared people can and does have disastrous results.

Meet the Speaker Session : Monday 14:00 – 14:50 in the Lynx Room

ENABLE : PRACTITIONER : CASE STUDY

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM SOUTH - From Bentonville to Benoni: Implications & opportunities for suppliers and retail competitors in the South African Consumer Goods market

12:00 – 12:50

Nick Paul, Trade Intelligence, South Africa

Much has been written on the arrival in South Africa of the world’s biggest retailer. In this short, incisive presentation, attendees will receive the practical tools they need to start capitalising on the arrival of Walmart from Day 1 and into the future. Attendees will leave with:

  • An understanding of Walmart and how they operate
  • Practical insight into how Walmart will impact your business and opportunities for growth

PLAN : CONSULTANT : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE: PILANESBERG B - Lean Management: Measuring, Accounting, Improving and Decision-Making

12:00 – 12:50

Brian Maskell, President, BMA inc, USA

Lean is a different way of managing your business. Just as new methods are needed in production, Supply Chain, planning and engineering, new lean methods are also needed in your measurements, accounting, and decision-making systems. In this presentation we will look at the key changes required to develop a truly lean management system to drive improvement and prosper your company.

Meet the Speaker Session : Monday 15:00 – 15:50 in the Kudu Room

ENABLE : CONSULTANT : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE: PILANESBERG A - SUPPLY CHAIN COUNCIL TRACK - Aligning value proposal and value deliver: challenges of comprehensive SCM transformations

12:00 – 12:50

Rodrigo Cambiaghi CPIM, President and COO, Axia Value Chain Inc, USA

Where does a company want to stake its reputation in the market? Breakthrough products, total solution or competitive price / convenience? This decision impacts how a company should tweak its supply chain by building a value delivery model to support its continuous reputation. Furthermore, it leads to implicit trade-offs between flexibility, reliability and responsiveness that must be clearly understood by the entire organization. Finally, what are the financial impacts of such a decision? Come learn how to align your executive team and lead them to understanding the challenging decisions (trade-offs) they should make in order to coordinate all supply chain processes, KPIs, technology, people and organizational design.

Meet the Speaker Session : Monday 14:00 – 14:50 in the Kudu Room

PLAN : CONSULTANT : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE : ELAND ROOM - A 12 Year Continuous Business Improvement Journey of Astral Foods across 17 sites throughout South Africa

12:00 – 12:50

Jan Erasmus, Director, Organisation Development International, South Africa

In 1990 Astral Foods was listed on the stock exchange and a strategy was implemented to improve profitability, standardisation of best practices and growth. This was directly after they had unbundled from Tiger Foods. To achieve that a previous decentralised structure and culture had to be addressed. Seventeen sites embarked on the 20 Keys to continuous business improvement and applying best manufacturing practices on a journey during which time all the lean principles were applied. This case study demonstrates how some companies over a ten year period have improved gradually and the tactics that were used.

NB Space is limited in this venue

MAKE : CONSULTANT : CASE STUDY

MONDAY 27th June 2011

VENUE : LYNX ROOM - Meet the speaker: Olajide Adetunji

12:00 – 12:50

Olajide Adetunji, the West Africa Demand Manager at Procter & Gamble Nigeria Ltd

An exceptional opportunity is available to meet with speaker. This session is an informal yet extremely valuable opportunity to spend time with this subject matter expert and discuss elements from his earlier presentation.

N.B. Space is limited and available on a first come, first served basis at all meet the international speaker sessions.

MONDAY 27th June 2011

VENUE : KUDU ROOM - Meet the speaker: Hans Ehm

12:00 – 12:50

Hans Ehm, Head of Supply Chain Innovations, Infineon Technologies AG, Germany

An exceptional opportunity is available to meet with speaker. This session is an informal yet extremely valuable opportunity to spend time with this subject matter expert and discuss elements from his earlier presentation.

N.B. Space is limited and available on a first come, first served basis at all meet the international speaker sessions.

MONDAY 27th June 2011

BREAK

12:50 – 14:00

Lunch in Exhibition Area (Superbowl)

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM NORTH - Mafia offers – Exploiting a Competitive Advantage for futuregrowth

14:00 – 14:50

Dr Lisa Lang, President, Science of Business, USA

Theory of Constraints has a number of tools for improving operational performance. Typically the improvements are substantial enough that a competitive advantage is created. The next step, of course, is to sell that competitive advantage. That's exactly what a Mafia Offer is for. In this presentation Dr Lisa will discuss what it takes to create and execute a Mafia Offer that can lead the way to futuregrowth.

Meet the Speaker Session : Monday 15:00 – 15:50 in the Lynx Room

SOURCE : CONSULTANT : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM SOUTH - Inventory Optimisation, Management and Measurement

14:00 – 14:50

Delme Thomas, Managing Director, Primador (a PG Group Company), South Africa Dewald Oppermann CSCP, Business Unit Manager: Technology Enablement, Volition Consulting Services and Warren Brusse, Business Unit Manager: Supply Chain Business Unit, Volition Consulting Services, South Africa

The current dynamic macro economic conditions have placed increased pressure on companies’ supply chains. Since excess inventory not only ties up working capital, but often masks other poor behaviours within the business, its reduction & more effective management was identified as a key focus within Primador, a PG Group company. The paper explores the initiatives identified and undertaken to improve and sustain the inventory status within the company: Liquidating identified excess inventory to improve working capital and realise targeted value at stake; Formulating optimal inventory targets based on key drivers in the supply chain. Furthermore, it is deemed necessary to support these improvement initiatives with metrics and measurement to create visibility. To this end, this paper explores the process of implementing supply chain visibility and measurement in the PG Group (in general), and focus specifically on the implementation and enablement of the Inventory Quality Ratio (“IQR”) measurement within the group.

ENABLE : PRACTITIONER / CONSULTANT : CASE STUDY

MONDAY 27th June 2011

VENUE: PILANESBERG B - The Operational Excellence Journey at Coca-Cola Swaziland

14:00 – 14:50

Siegfried Nyahoza, Continuous Improvement Manager, Coca- Cola, Swaziland

Operational transformation is a customer focused approach that eradicates Operational Business Problems. It ensures that customers receive their required level of quality, price and delivery whilst maximising an organisation’s competitive advantage and shareholder value. Coca-Cola Swaziland started Operational Excellence (OE) in October 2007. Since then the company has realized huge savings through the reduction of overtime, reduction in the use of temporal and casual employees and still are able to absorb or increase their annual output. A hike in employee morale and engagement is seen through significant improvement of efficiencies and surveys while the company continues to grow.

Meet the Speaker Session : Tuesday 09:30 – 10:20 in the Kudu Room.

MAKE / DELIVER / RETURN : PRACTITIONER : CASE STUDY

MONDAY 27th June 2011

VENUE: PILANESBERG A - SUPPLY CHAIN COUNCIL TRACK - Supply Chain Benchmarking with SCORTM - Towards a Retail Benchmarking Framework in Southern Africa

14:00 – 14:50

Prof Johan Louw, Subject Head: Logistics and Supply Chain Management, Department of Logistics, Stellenbosch University, South Africa and Mungo Park, Regional Vice President – Consumer and Retail, UTi, South Africa

The lack of supply chain benchmarking figures for the Southern Africa region have been voiced by numerous organisations/industries as a major concern. Although the annual supplychainforesight and State of Logistics reports for Southern Africa have addressed many supply chain and logistics management issues, there is still a void related to quantitative supply chain benchmarking information for this region. The Supply Chain Council, Department of Logistics at Stellenbosch University and the retail industry (brought together by UTi) has started this exciting journey in quantitative supply chain benchmarking for Southern Africa.

Meet the Speaker Session : Monday : 11:00 – 11:50 in the Kudu Room

BEST BENCHMARKING AND COLLABORATION ACADEMIC / CONSULTANT : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE : ELAND ROOM - Successful and Sustainable ERP Implementations

14:00 – 14:50

Mike Mackay CPIM, Executive Chairman, Modus BPS, and André Calitz, Professor in the Department of Computing Sciences, Nelson Mandela Metropolitan University, South Africa

IA successful supply chain operation is dependent on an effective Enterprise Resource Planning (ERP) implementation. The use of ERP applications is increasing, specifically in the SME market. However, the figures for successful and sustainable ERP implementations remain low, despite the use of methodologies for ERP implementations. Methodologies rely on people to make an ERP implementation successful. People that have consistently achieved successful ERP implementations have a holistic approach, combining technical, business and people skills, focusing on business drivers and Critical Success Factors (CSFs). In this study, the CSFs are combined and presented in a Causal Loop Diagram (CLD) to facilitate ERP implementation success.

NB Space is limited in this venue

ENABLE : CONSULTANT / PRACTITIONER : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE : LYNX ROOM - Meet the speaker: Alan Milliken

14:00 – 14:50

Alan Milliken CFPIM, CSCP, Business Process Education Manager, BASF Corporation, USA

An exceptional opportunity is available to meet with speaker. This session is an informal yet extremely valuable opportunity to spend time with this subject matter expert and discuss elements from his earlier presentation.

N.B. Space is limited and available on a first come, first served basis at all meet the international speaker sessions.

MONDAY 27th June 2011

VENUE : KUDU ROOM - Meet the speaker: Rodrigo Cambiaghi

14:00 – 14:50

Rodrigo Cambiaghi CPIM, President and COO, Axia Value Chain Inc, USA

An exceptional opportunity is available to meet with speaker. This session is an informal yet extremely valuable opportunity to spend time with this subject matter expert and discuss elements from his earlier presentation.

N.B. Space is limited and available on a first come, first served basis at all meet the international speaker sessions.

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM NORTH - Crossing the Great Divide: Aligning Manufacturing and Supply Chain Performance

15:00 – 15:50

Simon Jacobson, Research Director, Gartner, USA

The goal of the Demand Driven Value Network (DDVN) is to profitably meet customer demand in a predictable and repeatable fashion. Manufacturing is a critical component of the DDVN. Inability to connect and contextualize manufacturing’s performance with that of the supply chain only drives disconnected, isolated priorities that support functional or local metrics versus rewarding the right end-to-end value network behaviour. This session will focus on research based conclusions for identifying the right metrics, aligning manufacturing and product supply, and which organizational roles should own them and how to build measurement aptitude.

MAKE : CONSULTANT : EXPERT KNOWLEDGE

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM SOUTH - Future Growth Through Data Visualisation – A Case Study

15:00 – 15:50

Mr Bongani Ngoma, Planning Executive, UPD a Division of Clicks Group Ltd, South Africa Mr Rynier Keet, Managing Director, Corporate Renaissance Group, South Africa

Ensuring future growth Today, means that business actions must be based on informed decisions. Informed decisions are only possible having the right information available at the right time. With the rapid-changing business environment, the right time is also Today. Data visualisation is a means to ensure that information users are provided with the right information in a format that enables them to make the right decisions rapidly. Data visualisation is the basis for self- service business intelligence (BI). With this as input, data visualisation, as an approach to rapid interpretation of supply chain information will be presented using an actual implementation at UPD.

PLAN: PRACTITIONER / CONSULTANT : CASE STUDY

MONDAY 27th June 2011

VENUE: PILANESBERG B - Making your Supply Chain Carbon Reduction Pay by Implementing the Latest Green Transportation & Logistics Initiatives

15:00 – 15:50

Abrie de Swardt, Marketing Director, IMPERIAL Logistics, South Africa

By measuring ‘extra distance’, logistics practitioners can make better, more informed decisions relating to impactful transportation strategies that will in practice, eliminate waste within the supply chain, from resource deployment to unnecessary routes and fuel consumption. When comparing the ‘extra distance’ data gathered over an 18 month period IMPERIAL Logistics and its customer have proved that by working jointly it is possible to simultaneously achieve economic and environmental benefits. The ‘extra distance’ case study showcases a successful supply chain management balancing act.

Meet the Speaker Session : Tuesday 09:30 – 10:20 in the Kudu Room.

DELIVER : PRACTITIONER : CASE STUDY

MONDAY 27th June 2011

VENUE: PILANESBERG A - SUPPLY CHAIN COUNCIL TRACK - Implementing the SCOR Model Tailored to the Home Video Business

15:00 – 15:50

Dr Tathagata Dasgupta, Managing Partner, Xavor Consulting & UC Irvine, USA

The Home Video Business generally works as if it is a Consumer Packaged Goods industry that serves the Retail Market through Vendor Management Inventory (VMI) arrangements with major customers and non-VMI Order based distribution strategy for non-VMI customers. However, the ‘catch’ is that if sell-through is lower than expected the Studios are responsible for accepting 100% of unsold items as returns. Therefore, the risk of high shipment, holding, transportation, carrying, and obsolescence costs need to be balanced against high stock out costs. Dr Dasgupta worked with a studio in Southern California in helping them map their upstream and downstream supply chains and through an iterative method, implemented SCOR model metrics defined under these unique business conditions as Perfect Order Fulfilment, Order Fulfilment Lead Time, Demand Management Accuracy, Supply Chain Flexibility and Total Supply Chain Costs.

Meet the Speaker : Tuesday 08:30 – 09:20

DELIVER : BEST PRACTICE : CONSULTANT : CASE STUDY

MONDAY 27th June 2011

VENUE : ELAND ROOM - Using ‘Base’ and ‘Surge’ strategies to reduce uncertainty in logistics operations

15:00 – 15:50

Dr Andrew Potter, Senior Lecturer, Cardiff University, United Kingdom

While disruptions to logistics operations can be an everyday occurrence, the financial and economic impact they have on a business is dependent on the mitigation approach adopted. Experience through our research suggests that mixes of proactive and reactive approaches are taken, but the rationale behind this is ill defined. Through this paper, we intend to draw on these experiences to develop a framework based around the concept of a ‘base’ and ‘surge’ strategy to explore why these decisions are taken, and the impact that these have on economic and environmental costs.

NB Space is limited in this venue

Meet the Speaker : Tuesday 08:30 – 09:20 in the Eagle Room

MAKE : CONSULTANT : CASE STUDY

MONDAY 27th June 2011

VENUE : LYNX ROOM - Meet the speaker: Dr Lisa Lang

15:00 – 15:50

Dr Lisa Lang, President, Science of Business, USA

An exceptional opportunity is available to meet with speaker. This session is an informal yet extremely valuable opportunity to spend time with this subject matter expert and discuss elements from his earlier presentation.

N.B. Space is limited and available on a first come, first served basis at all meet the international speaker sessions.

MONDAY 27th June 2011

VENUE : KUDU ROOM - Meet the speaker: Brian Maskell

15:00 – 15:50

Brian Maskell, President, BMA inc, USA

An exceptional opportunity is available to meet with speaker. This session is an informal yet extremely valuable opportunity to spend time with this subject matter expert and discuss elements from his earlier presentation.

N.B. Space is limited and available on a first come, first served basis at all meet the international speaker sessions.

MONDAY 27th June 2011

BREAK

15:50 – 16:20

Tea and Coffee in Exhibition Area (Superbowl)

MONDAY 27th June 2011

VENUE : ROYAL BALLROOM - Nonlinear Thinking for a Nonlinear World

16:20 – 17:20

Dr Jack Bacon, Futurist, USA

One can always find a human lost in the wilderness by looking for a straight line. We build along straight lines, we walk along straight lines, and we plan along straight lines too. Humans generally try to reduce all trends to linear plots (resorting to logarithms if necessary to straighten out a curve), because that’s the easiest way to pattern our lives and to predict our future. Almost all our models of human behavior are handled in what computer analysts call “linear programs”. However, in our persistent tendency to linearize the world, we lose our ability to predict the colossal impact of highly nonlinear changes that Malcolm Gladwell has dubbed “tipping points.” Futurists and stockbrokers work to understand the first hints of trends that will take humanity in new directions, and at new rates. In a world that is changing demonstrably faster than in previous times, modern leaders must be prepared to jump as fast or faster than the world does. Those who are ahead of the curve have the potential to lead, to survive and to thrive in chaotic times. In this presentation, we will explore how to spot the nonlinear trends early as they begin to emerge from the status quo, and we will look at many of the major new trends that will shape the second decade of the 21st century.

EXPERT KNOWLEDGE : KEYNOTE

Dr Bacon will be introduced by Joe Francis, Executive Director, Supply Chain Council who will sum up and close the first day of conference.

MONDAY 27th June 2011

After Party

17:20 – 21:00

Cocktail Reception and light supper in the Exhibition Area (SUPERBOWL) followed by an evening of great entertainment in the Royal Ballroom

MONDAY 27th June 2011

Todays Events