EXPERIENCE
Quality & Supplier Management Lead
Autograph Processing | August 2022 – Present

• Led the supplier evaluation and qualification process, supporting procurement in sourcing high-quality, cost-effective suppliers.
• Managed supplier audits (onsite and virtual) to ensure compliance with regulatory requirements and company standards.
• Developed and implemented supplier performance KPIs, improving raw material quality and reducing non-conformities.
• Collaborated with procurement teams to optimize sourcing strategies, mitigate supplier risks and drive cost efficiencies.
• Spearheaded continuous improvement initiatives, optimizing supplier management processes for better efficiency. Provided training on Supplier Quality
• Management Requirements to stakeholders, ensuring alignment with best practices.
• Oversaw the supplier change control process, ensuring smooth transitions for permanent supplier-initiated changes.

Supplier & Quality Assurance Manager
Deluxe Chemicals | November 2018 – August 2022

• Conducted supplier audits and vendor evaluations to ensure compliance with ISO 9001:2015
• Managed procurement-related quality assurance by verifying the compliance of raw and packaging materials.
• Worked closely with procurement to analyse supplier performance and drive continuous improvement initiatives.
• Led cost-saving initiatives through process optimization, reducing supplier-related waste and inefficiencies.
• Developed supplier risk assessment frameworks to mitigate supply chain disruptions and ensure compliance.
• Provided training on quality and compliance standards to both internal teams and external suppliers.
• Facilitated cross-functional collaboration with production, procurement, and R&D for new product development and supplier onboarding.

Quality & Compliance Specialist
Unilever SA | January 2017 – October 2018

• Managed supplier non-conformance programs, ensuring corrective actions for material deviations.
• Conducted cost-saving initiatives through supplier evaluations and process optimization.
• Implemented compliance and risk management processes to align with procurement standards.
• Developed and maintained relationships with key suppliers, ensuring service level agreements (SLAs) were met.
• Ensured supplier change management processes were aligned with regulatory and quality requirements.

EDUCATION

• MBA (Current Studies)
• University of the Witwatersrand | 2025
• Focus: Supply Chain Strategy, Operations Management, Procurement & Business Analytics
• Postgraduate Diploma in Business Administration
• University of the Witwatersrand | 2023
• Certificate in Total Quality Management
• University of South Africa | 2022
• BTech in Biotechnology
• University of Johannesburg | 2018
• Grade 12
• Sandtonview Combined School I 2010

TECHNICAL SKILLS & COMPETENCIES

• Process Optimization & Efficiency Improvement – Led supplier management initiatives that streamlined procurement processes and reduced inefficiencies.
• Supplier Management & Audits – Managed supplier selection, evaluations, and compliance monitoring to ensure high-quality sourcing.
• Compliance & Risk Management – Ensured supplier contracts and processes met ISO 9001:2015 and other regulatory standards.
• Problem-Solving & Root Cause Analysis – Conducted in-depth investigations into supplier issues, leading to corrective actions.
• Project Management & Data Analysis – Spearheaded procurement projects focused on cost reduction and process enhancements.
• Stakeholder Communication & Leadership – Effectively liaised with procurement, operations, and
• R&D teams to align supplier management with business goals.

PERSONAL DETAILS
Contact: 071 957 5855
E-mail: Rito.baloyi@gmail.com
Location: Edenvale , Gauteng
Nationality: South African
Professional Membership: SAPICS