CAREER OBJECTIVE

Motivated and detail-oriented graduate pursuing a Bachelor of Commerce in Transport and Logistics Management. Eager to begin a career in logistics where I can apply my academic training and practical experience in billing, administration, and customer service. Committed to learning fast, supporting logistics operations, and contributing to efficient supply chain processes.

KEY SKILLS

• Logistics & Transport Theory (Academic)
• Invoice Processing & Billing
• Microsoft Office Suite (Word, Excel, Outlook)
• Customer Support & Communication
• Time Management & Prioritization
• Data Handling & Recordkeeping
• Team Collaboration
• Analytical Thinking
• Problem Solving

EDUCATION

• Bachelor of Commerce in Transport and Logistics Management
  • University of South Africa (UNISA), Pretoria
• Higher Certificate in Economics and Management Sciences
  • University of South Africa (UNISA), Pretoria
• Higher Certificate in Banking
  • Milpark Business School, Johannesburg
• Matric (Grade 12)
  • Lenz Public School, Lenasia

RELEVANT EXPERIENCE

Billing Administrator / Credit Controller

JOSHCO – Johannesburg

Oct 2022 – Sep 2024

Generated accurate rent invoices aligned with tenant agreements.

Monitored account payments and followed up on outstanding balances.

Collaborated with teams to reconcile records and improve financial accuracy.

Gained insight into administrative workflows relevant to supply chain and logistics.

Field Operations Officer

Statistics South Africa – Johannesburg

Dec 2021 – Apr 2022

Coordinated logistics for data collection in the field.

Managed reporting and compliance with standard operating procedures.

Engaged with community stakeholders to support operations.

Trained new hires and tracked team performance.

Customer Service Representative

Rain – Johannesburg

Aug 2021 – Nov 2021

Managed customer queries and account updates under pressure.

Resolved product and account-related queries.

Maintained professionalism and improved customer satisfaction.

Customer Service Clerk / Treasury Custodian

ABSA – Soweto

Feb 2017 – May 2020

Processed customer transactions and maintained records.

Delivered efficient front-office service to clients.

Developed experience in data handling, reporting, and process accuracy.

REFERENCES

Sthembele Phakade – Manager, JOSHCO

Email: sthembele@joshco.co.za | Phone: 011 406 7300

Kgomotso Xaba – Branch Administrator, ABSA

Email: kgomotso.xaba@absa.co.za | Phone: 011 527 9929